REFUND POLICY
📌 Eligibility for Refund
Refund requests must be initiated within 10 days of delivery.
Product must be:
- Unused and unwashed
- In original packaging
- With original tags intact
Non-Refundable Items
- Innerwear and masks (for hygiene reasons)
- Customized or personalized products
- Items marked as Final Sale
Refund Process:
Once the returned product passes our quality check, the refund will be processed within 5–7 business days.
Refunds are credited back to:
The original payment method (Credit/Debit/UPI)
Or the RAW STITCH wallet, as per your preference
Or the RAW STITCH wallet, as per your preference
🚚 Return Pickup
We offer free pickup for eligible pin codes.
If pickup isn’t available in your area, self-shipping is allowed. In such cases, a shipping reimbursement may be offered (up to ₹100).
If pickup isn’t available in your area, self-shipping is allowed. In such cases, a shipping reimbursement may be offered (up to ₹100).
🔁 Exchange vs Refund
Exchanges are available only for size or color issues.
If the product is out of stock, a full refund will be issued.
If the product is out of stock, a full refund will be issued.
📬 Need Help?
Contact our support team at:
📧 support@rawstitch.in
📧 support@rawstitch.in
We’re happy to help you with returns, refunds, or sizing issues!